Have you shifted your NPS PoP to eNPS?
We know that shift to eNPS helps reduce the cost of investment by a small margin.
However, once you have shifted to eNPS, you may face a problem in updating details in your NPS account.
After all, now, you don’t have a physical PoP. If you have to submit a form or document, you can’t do it visiting a bank branch (PoP).
As I understand, once you have shifted to eNPS, you have to interact directly with NSDL-CRA (or Karvy CRA as the case may be) for any requirement or to update any information in your NPS account.
In a way, the physical contact goes away. You can’t visit your PoP (or PoP-SP) to update information in your account. Everything needs to be done online on eNPS portal. Supporting documents, if any, will have to be sent to CRA address.
Let’s see what you can do on eNPS portal.
What can you update on eNPS portal?
You can update the following on the portal itself.
- Mobile Number
- E-mail Id
- Telephone Number
- Aadhaar Details
- Address
You may have to send documentary evidence for updating the Address.
If you need to update any other details, you will have to fill up Annexure S2 form and submit to your PoP-SP. In case of eNPS, since there is no physical PoP, you can send the form (along with supporting documents) to NSDL CRA address.
You can download the form from this link.
You can also initiate following requests through eNPS portal:
- Shift PoP to eNPS (only if your existing account is under All Citizens Model)
- Initiate withdrawal request (subject to existing NPS rules)
- Switch funds from NPS Tier II to NPS Tier I account
- Change Pension Fund Manager (Say from ICICI Prudential to HDFC Life)
- Change Scheme Preference (say from Active to Auto or vice-versa)
- Change Allocation (Equities, Corporate Debt, Government Securities) under the Active Mode
- Reprint of PRAN card
- Defer withdrawal at the time of retirement
- Make Online Contribution
- View account details and portfolio statements
You will have to browse through various menus to access these options.
You can seek information about your doubts on eNPS portal itself
I do not know everything about how eNPS works. And our queries can be anyything under the sun.
How do you find a solution?
If you have shifted to eNPS and need any information and have any grievance, you can raise an inquiry or report grievance from the eNPS portal. My experience suggests that you can expect a swift response too.
Point to Note about eNPS
Anybody who has an NPS account can register on eNPS portal and view portfolio or make an online contribution. Irrespective of whether you are a Government, Corporate or All Citizens subscriber, you can register on eNPS portal.
However, please understand shifting your NPS account to eNPS is different from making contributions online through eNPS.
When you simply register on eNPS (for an existing account) and only make online contributions, you are still associated with a physical PoP (say a bank branch). You incur charges accordingly.
However, if you open your account on eNPS portal using Aadhaar card, your PoP is eNPS. Alternatively, you can shift your existing NPS account from a PoP to eNPS.
Do note eNPS (as PoP) comes under All Citizens model. If your NPS account is under All Citizens model (under some other PoP), you can simply register on eNPS portal and shift your PoP to eNPS with click of a mouse.
On the other hand, if you had your account opened under Corporate Sector NPS or Government Sector NPS, you need to go through a detailed procedure of filling out Form ISS-1 to shift sectors in NPS.
I have received many queries about Corporate or Government NPS subscribers wanting to shift to eNPS (under All Citizens Model). However, for your employer to contribute to NPS account, it needs to be under Corporate or Government model.
Other useful Posts on NPS
How to Shift NPS account (when you are changing jobs)?
What to do if you have opened two NPS accounts (PRAN) by mistake?
How to shift your NPS account to eNPS and save charges?
The costs you incur when you invest in NPS
How to invest online in your NPS account?
NPS Tax Benefits and Tax Treatment at Maturity (Retirement)
NPS Partial Withdrawal and Exit Rules
What are the problems with NPS? Why many investors stay away?
What are Tier 1 and Tier 2 NPS accounts?
Dear Sir,
Can we change POP many times in a year or only one time ?
Thanks & Regards,
Rajesh
Hi Rajesh,
I don’t think there is a limit but why would you want to change PoP so many times?
sir , Can I change Account detail in NPS Account. If Yes Then How it is possibel.
Hi sir, I have opened NPS account online in all citizen model. Now I want to change nominee details and bank details.what is the procedure.
The details are in the post.
In case of any doubts, please raise a query in the eNPS portal.
As I understand, you will have to fill up a physical form (Form S2) for updation of bank and nominee details and send to NSDL CRA by post.
I need information on change of nominee for enps account
That is possible through a physical form S2. You need to fill up and submit with PoP or send directly to CRA.
i have open my account in NPS six month earliar. but still not received my PRAN KIT.
Now what i can do to get pran kit.
plz rply
Please contact PoP (place where you opened the account) or CRA (NSDL or Karvy)
Sir , I have opened NPS account online (eNPS). Can I submit form S2 to any POP?
In my opinion, you must send the documents directly to CRA (NSDL or Karvy as applicable).
How can I registered my mobile no and email cause at the time of account opening I cannot filled it.
How can I updated mobile no and email I’d
i am the new member of nps whike my account opening i quoted ifsc code of bank account so i now i change it through online. how i can do.
How can I update my account details in cra
hello sir
i have opened my enps account but i need correction in address pls suggest way forward.
do i need any supporting document to be attched with s2 form?
Dear Sir
How can change my bank detail in NPS account
Sir,
I wrongly tick US person and in father name I put my name, when I submit online NPS form, Is it possible to change.
I have a eNPS Account I want to change in my Name instade of Ankan Kumar Bhattacharyya I want to change to Ankan Bhattacharyya which I have change in my bank account recently but my name still remain same in my eNPS account Ankan Kumar Bhattacharyya. I have put a grievances online but they have msg I have to contact bank for the change. I have uploaded my Aadhar and signature also in eNPS account but as my name was not changed that time in Bank the information could not be uploaded and got message information not matched with bank as Aadhar information so what do I need to do now?
On 14 th February ,2020 vide Speed Post Receipt No.EE50714674IN , claim for Withdrawal of Accumulated Pension Wealth in respect of PRAN No.110084704673 of my deceased wife was submitted to NPS claim processing section . Till date,even after expiry of 2 months till date,neither I have received any amount nor any acknowledgement /communication .
Please look into the matter & do the needful on priority basis.
I would like to modify to CBO and CHO details in to “Self” in my pran ac , as i left the previous organisation where i am working.
Even I want to change the Account Details in PRAN account.
tell the procedure to be followed.
I have an NPS account. My bank details is not updated. Now I want to exit NPS account.
Non availability of bank details with NPS account withdrawal can not be possible.
My account number is 2994000101209735 . My account with the branch is Punjab National Bank, Mandi Adampur.
Bank IFS Code is PUNB0299400.
Kindly update my bank details as soon as possible.
I shall be highly thankful to you.
With warm regards,
Vijai Kumar
Dear Deepesh,
I have opened e-NPS just 4 months back through online.
At the timing of opening, I wrongly entered my present address as permanent address.
But I would like to correct the mistake.
Can you please suggest how I can resolve it?
Regards,
Pratap
Sir,my account was transferred to another Branch of the same bank. Now I want to update bank details with branch name,ifsc etc. How can I do this without any paperwork
How can i update my bank documents to cra